Curious about what you’re agreeing to? Everything you need to know is below, but if you have a question, let us know.
Last updated on October 7, 2022
ZenBusiness is a financial technology company and is not a bank. Banking services provided by Thread Bank, Member FDIC.
In this agreement, “we,” “us,” “our,” and “ZenBusiness” mean ZenBusiness Inc. “You” and “your” refer to the business entity signing up for a ZenBusiness account or using a ZenBusiness product. “Communications” means disclosures, notices, agreements, fee schedules, privacy policies, statements, records, documents, and other information we provide to you, or that you sign and submit or agree to at our request.
ZenBusiness is dedicated to providing the best online banking experience possible, including providing information to you electronically. By accepting this agreement, you agree that you are willing and able to receive Communications in electronic form, and consent to receive Communications in electronic form. If you do not give your consent to receive Communications in electronic and not paper form, you may not open a ZenBusiness account. If you withdraw your consent to electronic Communications at any point after providing consent hereunder, we reserve the right to terminate your Account.
We will deliver Communications to you electronically, either through the ZenBusiness website zenbusiness.com (“Website”); the ZenBusiness mobile app (“App”); text or SMS messages (“Text Messages”); or through electronic mail (“E-mail”). If we do not deliver Communications to you through the above manners, we will tell you where you can go to receive such Communications.
We may be required by law to deliver certain Communications to you on paper even though you have consented to receive it electronically.
To receive and retain electronic Communications from ZenBusiness you will need the following:
We may update these requirements periodically in order to maintain our ability to provide electronic Communications; if these requirements change in a substantial way, we will notify you of the changes.
It is your responsibility to maintain accurate and current contact information so that we may send you electronic Communications. You can update your email address and other contact information by logging into your online account at zenbusiness.com, in the “Settings” section, or by emailing us at support@zenbusiness.com.
If we choose to make paper copies of certain electronic Communications available, we do not create any obligation to do so at other times. You may obtain a paper copy of an electronic Communication by printing it or by requesting we mail a paper copy. You may make requests for paper copies by emailing us at support@zenbusiness.com.
We are required by law to give you certain information in writing. All Communications delivered to you in either electronic or paper format will be taken as information delivered “in writing.”
You have the right to withdraw your consent to this agreement at any time. Withdrawing consent will terminate your ZenBusiness account, including access to our Website and Mobile App. A balance refund check may be issued to you upon account termination in accordance with this Agreement. You may withdraw consent by emailing us at support@zenbusiness.com.