77% of clients visit a restaurant’s website before they dine in or order delivery. Does that mean that a website is a must for every restaurant business? Read this article to find that out! Learn how a website can boost your restaurant business and how to create a good-looking online platform with zero design skills.
Online presence is crucial to the success of your restaurant business. The statistics say that a staggering 90% of diners search a restaurant online before visiting it. Are social media and third-party aggregators enough for a good online presence or does your restaurant need a website in order to succeed? Let’s examine all the pros and cons of creating a website for your restaurant.
There is a bunch of online services that allow clients to book a table at and order delivery from your restaurant.
Google My Business. In addition to providing basic information about your restaurant, your Google My Business profile also allows guests to book a table with you. Users can search your business by its name or keywords. Find out how to create a Google My Business account.
Third-party apps. When searching your business across major aggregators (TripAdvisor, Foursquare, Allset) and delivery services (Uber Eats, Bolt Food), clients can see your restaurant’s photos, menu, and contact information. On top of that, they can book a table and place a delivery/takeaway order.
Social media. Facebook, Instagram, Twitter, and other social media platforms are effective tools for sharing the latest updates about your restaurant and building a strong community of loyal clients around your business.
Promoting your restaurant profile across Google My Business, TripAdvisor, and other third-party platforms is very easy. You need to add your business information only once and then update it as needed.
Your own website can tell about your business way more than third-party platforms. By aptly using your restaurant’s logo, colors, typography, and tone of voice, you can build a coherent image, trigger the right emotions among your audience, and transcend the ambiance of your place.
If you’re dreaming of a nice brand identity but have zero experience in graphic design, we know how to help you. With the ZenBusiness brand identity constructor, you’ll get custom logos, color schemes, and typography solutions designed especially for your business.
While aggregators and social media are convenient to use, they can’t be fully relied on. If an aggregator shuts down or your Instagram account is blocked, you’ll lose contact with your existing and potential clients. At the same time, your own website gives you full control over your communication with your audience and promotion strategy.
The majority of third-party platforms (except for social media) don’t provide you with statistics on users who have visited your page and placed an order. A website, on the contrary, can give you access to detailed analytics on your audience, allowing you to build an information-rich client base, track conversions, choose the right CRM system, and launch target ads.
All aggregators and delivery services charge a booking fee. With your own website up and running, you can cross these expenses off your list. Moreover, 70% of consumers prefer to order food and drinks directly from restaurants.
To launch a nice-looking website, you don’t need to be an expert in web design. You can handle this task on your own in a few simple steps.
For more insights into how to launch a website, read our other articles:
Here are 3 clever tips for beginning website owners.
Your website must encourage potential guests to choose your restaurant over other places. So make sure your website has the following content:
Does your website bring people to your restaurant? How do you know that your platform needs optimizing? To find that out, you need to track your website’s analytics. The easiest way to do that is through Google Analytics. This valuable tool offers information about:
Here is how you can use the obtained insights to enhance your website.
By building a dedicated website for your restaurant, you’re getting a new powerful channel to attract diners to your place and boost your revenue. Use your website together with socials and aggregators to reach out to all segments of your target audience. Track your analytics to find out what promotion methods generate the most conversions.
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