Direct Incorporation LLC Service Review

Direct Incorporation keeps its support in-house, which is an advantage compared to some competitors who outsource their customer service to anonymous call centers. You can reach Direct Incorporation’s helpful service reps from 9 a.m. to 6 p.m. ET on weekdays.

Direct Incorporation has been around since 2003, and they’ve served more than 80,000 customers over the years. They only have a few dozen reviews available online, and although they’re somewhat mixed between positive and negative feedback, a majority of their reviews are positive.

In their own words: “If an order for any of our services is canceled after we have received payment then the full amount will be refunded less a $40.00 processing fee.”

Sure, you always have this option. In fact, quite a few entrepreneurs choose to form their own LLCs. The issue with this is that it can be quite time-consuming, especially once you figure out your formation state’s unique rules and regulations. On the other end of the spectrum, some entrepreneurs hire a lawyer to form a new LLC, but this is usually much more expensive than online LLC services.

There are only a couple of scenarios where this is a necessary step. First, if you’re not yet ready to enter the formation process itself, you can reserve a name to use at a later date when you form your business.

The other scenario is if you’re forming a business in Alabama, where reserving a name in advance is a requirement to form an LLC. Other than that, you most likely do not need to reserve a name in advance.

Yes, you can. Not only do you not need to be physically present in the United States to form an LLC, but you also don’t need to be a U.S. citizen or resident. Part of the reason the LLC is such a popular business entity is the fact that the requirements regarding who can form one are so loose.

It’s fine to be uncertain about which online LLC formation service is the right choice for your unique business. After all, there are a ton of options out there, and each of them has its own set of advantages and disadvantages.

However, we’ve done countless hours of research on this topic, reviewing and comparing all of the best LLC formation services. We invite you to check out some of our comparison guides, which take a head-to-head view of the competition between Direct Incorporation and their top competitors:

Direct Incorporation vs. ZenBusiness: While Direct Incorporation charges at least $174 (plus state fee) to form an LLC, we’ll do it for free! In addition, Direct Incorporation has formed around 80,000 businesses, while at ZenBusiness, we have [customer_count] formations under our belt.

Another major difference is in customer feedback. We only found a few dozen reviews of Direct Incorporation, but we have more than 12,000 mostly positive reviews just on Trustpilot. That said, Direct Incorporation does offer some advanced features that we don’t provide.

Direct Incorporation vs. LegalZoom: LegalZoom charges $0 (+ state fee) for LLC formations, but this package includes very little when it comes to features. However, LegalZoom has more experience than just about any other company in this industry, with more than 2 million businesses formed.

Compared to its alternatives, LegalZoom has a good reputation with its customers, as this company has thousands of positive customer reviews with only a small amount of negative feedback. The decision between these two likely comes down to the unique needs of your business. If the advanced features of Direct Incorporation appeal to you, they’re a solid choice. But if you want to save some money or if you value positive customer feedback, LegalZoom might be a better fit.

Direct Incorporation vs. Incfile: Incfile offers an LLC formation package for free, as long as you pay your own state fee. Seeing as Direct Incorporation charges at least $174, pricing is a win for Incfile, especially considering they include a year of registered agent service at no extra charge, compared to Direct Incorporation’s six months.

Compared to many of its alternatives, Incfile has good customer feedback as well, as they maintain high average rating scores with thousands of reviews. Incfile also has more experience than Direct Incorporation does, as they’ve served more than 1 million customers over the years.

We called Direct Incorporation to find out whether they tackle state-specific compliance requirements or not, and unfortunately, the answer was no. If you’re forming a business in a state that requires publication or other unique steps, you’ll need to handle those yourself. If you’re looking for a company that will take care of publication requirements on your behalf, check out our New York publication service.

You can contact Direct Incorporation’s support reps by calling 1-877-281-6496. If you want to email them, they don’t have a general support email address listed on their website, but they do have each employee’s email address posted on the “Our Team” page. You can select the employee whose job description best fits your needs and email them directly.

Even though Direct Incorporation offers a wide variety of services and features, they provide nearly everything in-house and therefore don’t have many areas where they would share your info with other entities.

However, if you take a look at their privacy policy, you’ll find the following note in the fine print: “Our website clients may from time to time be contacted by a third-party merchant card service to discuss merchant card services and accepting credit cards.” Other than that though, they pledge that your information “will not be shared, traded, or sold to any other private organization.”

Direct Incorporation has some additional business services, including doing business as (DBA) names, foreign qualifications, amendments, dissolutions, 501(c)(3) nonprofit applications, business compliance assistance, annual reports, tax programs, trademark protection, copyright service, logo design, and web design.

On one hand, Direct Incorporation does have plenty of opportunities for you to upgrade to its more expensive LLC formation packages. On the other hand, they’re never pushy about it, and once you’ve made your choice they don’t try to force anything extra on you. Overall, we don’t have a problem with Direct Incorporation when it comes to upsells, especially when compared to LegalZoom’s LLC service.

Need some additional information, check out our ZenBusiness vs LegalZoom page.

Unfortunately, we are not aware of any discount codes for Direct Incorporation. Trust us, it’s not for a lack of searching. We looked far and wide hoping to find a way for our readers to save money with Direct Incorporation, but we came up empty. Direct Incorporation has reasonable pricing, but it’s disappointing that there aren’t any ways to knock their rates down a bit.

Every package offered by Direct Incorporation has six months of free registered agent service. It will cost $159 per year when the trial expires. They also offer annual report services for $97.