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Creating a business website isn’t nearly as difficult or time-consuming as it used to be. There are many reputable business website builders available today that can save you tons of money over hiring a web designer and lots of time compared to the DIY method. But how do you know which one to use?
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GoDaddy is a favorite business website builder for any entrepreneur looking for the most efficient tools to create a website. Let’s take a close look at its attributes and see if it’s the right choice to create your company’s new website!
In addition to giving your company a presence in web searches, a business website can enhance the credibility of any company, which is one of the top reasons every business should have one. If you have a good-looking website, potential customers will have more confidence in your brand and be more likely to make a purchase.
Your website is your best bet for generating leads and organic traffic these days, and it can save you a ton of time with customer support as well. Instead of calling your business and asking you questions, your customers can instead visit your website to read your operating hours, learn about your latest sales, find updates and announcements, and more.
GoDaddy is an outstanding option for any small business that needs to get a professional website up and running quickly. Before we dig into the details, we’ll take a quick look at some pros and cons of its services.
GoDaddy has four business website builder packages, although we tend not to care for the cheapest option (the $9.99/month Basic plan) because it excludes Google SEO tools. The other packages are the $14.99/month Standard, $19.99/month Premium, and $24.99/month Commerce plans.
All of these packages include payment functionality, although we will note that only the top-tier Commerce plan offers online stores and associated features.
We should begin this section by noting that each GoDaddy business website builder package includes an introductory pricing model for your first year. This drops your monthly first-year pricing to $6.99 for Basic, $10.49 for Standard, $13.99 for Premium, and $14.99 for Commerce.
Whether you’re looking at GoDaddy’s full-price rates or its first-year discounts, this company presents excellent pricing compared to most competitors. We also appreciate how GoDaddy includes online payment functionality with all four tiers of service, and it’s the most efficient website builder we’ve ever used.
The only real complaint we have about the GoDaddy business website builder is the fact that there aren’t many customization options, and its websites can look quite basic compared to some competitors.
We were surprised by how uninformative GoDaddy’s “About Us” page is, as it’s mostly just buzzwords with very little interesting info. Thankfully, Wikipedia had further details. GoDaddy was originally formed in 1997, and today, it has more than 20 million customers.
GoDaddy offers many different services, so we narrowed down customer reviews to solely feedback about its business website builder. We found more than 1,000 reviews for this specific service, and we’re pleased to report that most of them were positive, with a solid (if unspectacular) average rating score of 4.1 out of 5.
We also took a look at reviews on the Apple App Store and Google Play for the GoDaddy app. With more than 17,000 reviews, GoDaddy averages 4.6 out of 5, an outstanding score.
GoDaddy offers 24/7 support via phone and the chat application on its website. We have always received prompt and knowledgeable service from GoDaddy’s representatives, and we didn’t find any widespread issues regarding customer support in its online customer reviews either.
To be honest, customer support is a serious weakness for many of GoDaddy’s competitors in the business website builder industry, so this category represents a major advantage for this company.
There wouldn’t be much point in using a business website builder if it didn’t make it cheaper and easier to create the perfect website for your company. Thankfully, GoDaddy does just that, with an easy-to-use interface and intuitive features. It also offers mobile apps with an excellent user experience.
The only significant complaint we have about GoDaddy in this area is the fact that its editing tools are pretty limited and lacking in customization options. It also doesn’t allow you to swap out templates without starting a new site.
To begin, let’s take a look at the 1,000+ customer reviews we found on reputable third-party review websites. These reviews averaged right around 4.1 stars out of 5, which is a solid but not super-impressive score.
We also found more than 17,000 reviews of GoDaddy’s mobile app on Google Play and the Apple App Store. This feedback was even better than the reviews of its overall service, with an average score of 4.6/5.
In their positive reviews, GoDaddy customers often discuss how pleased they are with the company’s customer support, and they also praise how easy it is to use its website builder. On the other hand, we did find some complaints about the limited customization options available.
GoDaddy is an excellent option for entrepreneurs who need a professional business website built quickly. We also appreciate this company’s 24/7 customer support and positive customer feedback.
If you’d like to take a look at some GoDaddy competitors, or you want to see a general overview of business website builders, check out our complete guide on this topic.
Disclaimer: The content on this page is for information purposes only and does not constitute legal, tax, or accounting advice. If you have specific questions about any of these topics, seek the counsel of a licensed professional.
Written by Team ZenBusiness
ZenBusiness has helped people start, run, and grow over 700,000 dream companies. The editorial team at ZenBusiness has over 20 years of collective small business publishing experience and is composed of business formation experts who are dedicated to empowering and educating entrepreneurs about owning a company.
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