Last Updated: August 30, 2024
This Privacy Policy describes how ZenBusiness Inc. (also referred to as“we,” “ZenBusiness” or “us”) collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether you are a person interacting with the Services (defined herein) or acting as a sole proprietor or on behalf of another business entity) apply or sign up for a ZenBusiness account and other Services through ZenBusiness, websites, mobile applications, services, and other products or programs (collectively, “Services”).This Privacy Policy applies to information collected in connection with your access to and use of our Services. Please read this Privacy Policy carefully. You may also email us at legal@zenbusiness.com with any privacy-related questions you have.
When using the Services or interacting with ZenBusiness, you consent to the collection, transfer, storage, processing, disclosure, and use of your information as described in this Privacy Policy.
Marketing communications from us will have instructions on how to “opt-out.” If you do not wish to have your contact information used by ZenBusiness to promote our own or third parties’ products or Services, you can opt-out by logging into the Services and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@zenbusiness.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to ZenBusiness as a result of a product purchase, warranty registration, product service experience or other transactions.
We collect information about you when you:
and
We call this information that we collect “Account Data”. Specifically, we may collect the following categories of information:
You can review and change your personal information by logging into the Services and visiting your account profile page. You may also send us an email at support@zenbusiness.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or prevent our Services from being able to function properly..
We collect the following information from your use of the Services:
We also obtain information about your ZenBusiness Money PROcustomers on your behalf when they transact with you. We call this information: Your Customers’ Data. We collect Your Customers’ Data when they transact with you through your use of our products, for instance when they receive an invoice from you. The Customers’ Data we collect will vary depending on how you use our current and future products and services and which products and services you use. Your Customers’ Data may include, as applicable:
We may collect, use and share, information about you for the following reasons:
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, you can opt-out by logging into the Services and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@zenbusiness.com.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may disclose aggregated information about our users and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
This Privacy Policy does not apply to any third-party web sites, applications or software that integrate with the Services, or any other third-party products, services, or businesses, including submerchants. You are encouraged to review the privacy statements of these other websites before providing them with your personal information. In addition, the use of cookies by our service providers or other third parties is not covered by this Privacy Policy; we do not have access to or control over these cookies or any information gathered or collected by them.
When you interact with our online services, or open emails we send you, we obtain certain information using automated technologies, such as cookies, web server logs, web beacons and other technologies
A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Often cookies contain a string of numbers and letters that uniquely identifies your device, but can contain other information. Cookies serve many different purposes, including to help remember your preferences or allow our Services to function.
There are different types of cookies:
Persistent and permanent cookies remain on your device even after you have gone offline. These cookies will remain on your device until you manually delete them or until your browser deletes them based on the duration specified in the cookie file itself.
Session cookies are deleted as soon as you close your web browser.
First-party cookies are cookies that are placed by ZenBusiness or a third party for us.
Third party cookies are placed by our partners, vendors and other third parties, and are not covered by this Privacy Policy. We do not control the collection or further use of data by third parties using third party cookies.
A “web beacon,” also known as an internet tag, pixel tag, or clear Graphic Interchange Format (“GIF”), is a tiny graphic image that may be used in our websites or emails.
Similar technologies are technologies which enable the entity using it to track your user behavior. This can be done by HTML5 Local Storage, pixels, tags, Flash cookies (also known as “local shared objects” or “LSOs”), and other web application software methods, all of which store information in your browser or device. We may employ Flash cookies in certain situations where we use Flash to provide some content such as video clips or animation.
We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us to:
You can find information on changing your browser settings to opt-out of cookies in your browser settings, or manage your cookie preferences on the ZenBusiness homepage’s consent management banner. If you disable some or all of the cookies the service, or parts of the service may not work.
We may use third party analytics tools to help us with our Services such as Google Analytics, Firebase, and/or Facebook. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze how you use our Service. This means that third parties may show our ads on sites across the Internet based upon your previous visits to our website. Together with third parties, we may use these cookies and web beacons to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our site. We may disclose your information, including your IP address, to the service providers to help us analyze how you use our Service.
ZenBusiness may send promotional emails, SMS messages, notices and other forms of communication through third party marketing tools and to users who have opted in to receive such messages. Your personal contact information including email, phone number, home address, and other contact information, will not be shared with third party advertisers to promote their services.
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by checking the relevant box located on the ZenBusiness homepage’s consent management banner. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to legal@zenbusiness.com. For this opt-out to function, you must have your browser set to accept browser cookies.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
We keep your information for five years to provide you the Services or to comply with applicable law. However, even after you deactivate your account, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Use or other applicable agreements or policies, or to take any other actions consistent with applicable law.
ZenBusiness is committed to preventing our Services from being used to facilitate money laundering, fraud, and other financial crimes, including terrorist financing. In addition, to comply with Office of Foreign Asset Control (OFAC) requirements, we screen your account against government watch lists. We therefore may request that you provide us with documentation to help prove your identity or the identity of your business for verification purposes.
Our product and services are directed to users 18 years and older and are not intended for minors, who we define as children under the age of 13. As such, we do not knowingly collect information from this age group. Our verification process is intended to prevent ZenBusiness from collecting their data. If you are under 13, do not use or provide any information on this Service or on or through any of its features/register on the Service, make any purchases through the Service, use any of the interactive or public comment features of this Service or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.If any information is collected from a minor without verification of parental consent, it will be deleted. If you believe we might have any information from or about a child under 13, please contact us at legal@zenbusiness.com.
California Civil Code Section 1798.83, also known as California’s “Shine the Light” law permits residents of California to request certain details about information we may disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us by email at legal@zenbusiness.com.
The California Privacy Rights Act of 2020 (“CPRA”) requires us to provide additional privacy-related information to residents of California. If you are a California resident, please note the following about how we collect, use and disclose your personal information, including additional rights you may have to your personal information:
Note on California Secretary of State: Effective April 7, CA SOS introduced restrictions that will require all CA SOS filings to be submitted by logging into a user account. In order to purchase Worry Free Compliance, some customers will be required to grant ZenBusiness permissions to their account.
If your ZenBusiness account has a Colorado mailing address, we are providing this notice pursuant to Colorado law. For more information, you can contact ZenBusiness at 5511 Parkcrest Drive; Suite 207; Austin, TX 78731 or you can contact the Office of the Colorado Attorney General, 1300 Broadway; 10th Floor; Denver, CO 80203 ; telephone number: (720) 508-6000.
If your ZenBusiness account has a Connecticut mailing address, we are providing this notice pursuant to Connecticut law. For more information, you can contact ZenBusiness at 5511 Parkcrest Drive; Suite 207; Austin, TX 78731 or you can contact the Office of the Connecticut Attorney General, 165 Capitol Avenue, Hartford, CT 06106; telephone number: (860) 808-5318.
If your ZenBusiness account has a Nevada mailing address, we are providing this notice pursuant to Nevada law. For more information, you can contact ZenBusiness at 5511 Parkcrest Drive; Suite 207; Austin, TX 78731 or you can contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 702-486-3132; email: Aginfo@ag.nv.gov.
If you have a complaint, first contact us at legal@zenbusiness.com. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294; 877-276-5554 (toll free); www.dob.texas.gov.
If your ZenBusiness Money account has a Vermont mailing address, we will not share personal information we collect about you with non-affiliates unless the law so allows or you provide authorization.
If your ZenBusiness account has a Virginia mailing address, we are providing this notice pursuant to Virginia law. For more information, you can contact ZenBusiness at 5511 Parkcrest Drive; Suite 207; Austin, TX 78731 or you can contact the Office of the Virginia Attorney General, 202 North Ninth Street, Richmond, VA 23219; telephone number: (804) 786-2071; email: mailoag@oag.state.va.us.
To exercise any of your data access rights as set out above, please contact us by submitting a request at the ZenBusiness Data Subject Access Request Portal. Please note that you will need to verify your identity before we can fulfill your request. Your request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of that person; and (ii) describe the request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We will respond to your verifiable request within any prescribed timelines. In some regions, there may be limitations on how often a request relating to personal information may be submitted.
We may update this Privacy Notice from time to time. If we modify this Privacy Notice, we will post the revised Privacy Notice to the website, and we will also revise the “Effective Date” as stated above. If we make material changes in the way we use personal information, we will notify you in your account dashboard or by sending you an email. If you disagree with these changes, you may cancel your account at any time. If you keep using our Services after receiving the notice of the changes, you consent to any amendment of this Privacy Notice. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Service and this privacy policy to check for any changes.
You may access, change, or correct information that you have provided by logging in to your ZenBusiness Money Account at any time or by making a request to us inside the ZenBusiness Money app or at the contact email below. We will need to verify your identity before changing your contact information.
If you wish to close your ZenBusiness Money Account with us, you can do so by logging onto the ZenBusiness Money app or at the contact email below.
If you have questions or concerns regarding this Privacy Notice, or any feedback pertaining to this Privacy Notice or our Services that you would like us to consider, please email us at legal@zenbusiness.com or contact us at:
ZenBusiness Inc.5511 Parkcrest Drive, Suite 103Austin, TX 78731